Q) I can already play Region 1 DVDs but the picture is distorted or black and white, will your upgrade correct this ?

A) No it won't , your player is already multi-region, see the last question on this page for help.

Q) I bought my player or recorder from outside Europe,  will the upgrade work ?

A) If you unit is not Sony or Panasonic please email us to check compatibility sales@dvdchips.co.uk otherwise please read below.

Our Sony upgrade remote works on UK , European and Australian units ( Region 2 + 4 PAL ) ONLY.

Our Panasonic upgrade remote works on units from all regions but if your unit is NTSC it may still be unable to play PAL DVDs after the upgrade.

eg : If you upgrade a Region 1 NTSC ( North American ) unit you will be able to play Region 4 NTSC ( South American ) DVDs on it but may not be able to play Region 4 PAL ( Australian ) DVDs.

Some newer Region 1 Panasonic DVD players are PAL compatible. If you want to test your player please download Region Display and burn it to DVD-R using Nero. If this disc plays on your unit then it is PAL compatible.

Q) I've upgraded my Region 2 DVD player , Region 1 DVDs now play but they are distorted or  black and white , what is wrong ?

A) Your TV is PAL format and the Region 1 DVD is NTSC format.

a) Check in your TV's user manual to see if it can be set to display NTSC correctly.

b) Check in your DVD player's user manual to see if the player can be set to output NTSC discs as PAL, PAL50 or PAL60. 

c) Connect the DVD player using a SCART lead to the AV1 input on your TV, ensure the DVD player is set to output RGB on the SCART socket ( consult your user manual ).

If you have a player without a SCART socket , a TV that is not NTSC compatible and a player that cannot output NTSC discs as PAL , PAL50 or PAL60 then you need to buy a new NTSC compatible TV !